IT companies struggle to bridge skill gap at entry level
IT companies struggle to bridge skill gap at entry level

Where does one get job-ready entry-level talent? That's a question
that has been bothering companies across industries now. The issue
assumes significance as companies are spending more time on training
entry-level talent to make them job ready. At times, even after
three-six months of training, skill gaps have been noted. In a country
where graduates are passing out in greater numbers each year, companies
say this has nothing to do with the numbers, but skill-sets.
While this has been more pronounced in sectors like IT, specialized
sectors such as pharmaceuticals have also started facing a dearth of
talent even as they chalk out their expansion plans. The situation has
sprung up an opportunity for a new set of entrepreneurs to train
students in specific skill-sets while they are still in college.
However, with no real solution in sight, companies are left with no
option but to invest large sums in training. Pharma company Lupin spends
Rs 25,000 on every employee, while Hexaware Technologies spends Rs
30,000 per head every year. "All good pharmaceutical companies are
growing, so there is a big need for talent in this industry. Most large
companies are in expansion mode and are setting up new plants. Being a
research-intensive industry, there is a need for more technically
skilled and knowledge workers. India does not have a shortage of people.
But there is an acute shortage of good, employable and industry-ready
people," said Divakar Kaza, president, human resources, Lupin.
Pharma companies historically have hired people from science and
pharmacy backgrounds and less of engineers. On the supply side, the
universities churn out a large number of graduates and post graduates in
science and pharmacy but very few of them are employable. "While the
absolute numbers look encouraging , industry-ready candidates with the
required life skills and technical competence are very low. Therefore,
companies end up investing heavily in technical training and life skills
centers... almost like parallel universities to make already educated
people industry ready," said Kaza.
Lupin hires around 2,000 freshers every year in domestic sales,
manufacturing and research. Every year, a 1,000 people go through a
training programme for two weeks at its residential training centre in
Lonavala. The programme lasts for two weeks and is mandatory for every
new recruit before they get on to their jobs. The training in Lonavala
is followed up by another two-three weeks of on-the-job training at the
manufacturing plants. "We spend Rs 25,000 on every employee, almost
equivalent to a fresher's two months salary ," said Kaza.
The IT industry faces a similar problem. Hexaware Technologies runs a
two-month foundation training programme (FTP) for freshers . The first
month involves training in certain basic software skills, while the
second month has a specific training programme. "We spend Rs 30,000 per
head every year," said Deependra Chumble, chief people officer of the
company, which inducted 800 odd freshers in 2011.
Chumble said the company engages with colleges on the kind of curriculum
that is required to be introduced to ensure students are job-ready when
they pass out, but experts believe the problem is larger than that.
PurpleLeap, a Pearson Educomp Company, which specialises in providing
'ready to deploy' entry-level talent to the IT industry in particular ,
works within college premises to train students with specific skills to
enhance their employability.
"Even in a bad year, IT companies are talking about hiring in large
numbers. But there are deficits in skill gaps. At one of our clients,
even nine months of training was not enough to bridge the gap in skills.
Fresh hiring has grown nearly three times for the IT industry. Five
years ago, companies used to hire from the top 10 institutes. Where are
the additional employable people going to come from? With growing demand
for people, companies have no choice now but to dip deeper into the
source of talent pool. From 90 percentiles, companies are now hiring 70
percentiles. That's where the problem arises in skill gaps," said Amit
Bansal, CEO, PurpleLeap .
Besides the curriculum, experts also believe that the problem lies in
the manner in which internships are framed. "We need to have longer
internships during an MBA. We currently have 1.5-2 months' summer
internship, while in European business schools it's longer at about two
six-month internships. Another thing that needs to change is that Indian
business schools are driven more by theory and real life is very
different," said Tulika Tripathi, managing director, Michael Page in
India, a specialist recruitment firm.
Tripathi believes companies should invest more on providing live
projects to MBA students, where currently little attention is paid to
career management.
Source : TOI
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